Vertiv LIFE™ Services provides continuous monitoring and data analysis by remote system engineers that quickly, accurately, and safely restore equipment to its proper operating condition.
LIFE™ Services
Features
- Remote monitoring of 150 unique parameters happens 24/7 to allow for early detection of trends and operating anomalies that may lead to critical failures if not addressed
- Data analysis by specially trained remote system engineers provides interpretation of critical system alarms and status messages to better understand potential data center impact
- Remote problem diagnosis, using the extensive data collected, determines the cause of alarm conditions, identifies potential future problems, and provides information on performance trends
- Rapid incident response happens due to near-instant notification of issues followed by concurrent problem diagnosis and dispatching of an informed technician
- Detailed reports contain a summary of all alarm events for the entire monitoring period, demonstrating that your critical systems are operating successfully and have continuous remote monitoring
Benefits
- Enhanced critical system availability and less downtime happens with continuous monitoring of critical systems
- Improved mean time between failures (MTBF) comes from having expert data analysis and ongoing actionable information
- Faster mean time to repair (MTTR) is achieved with remote problem diagnosis and rapid incident response
- Better first-time fix rate occurs when technicians are armed with information and parts needed to service a down unit
- Extended equipment life happens when critical systems are optimized based on data and performance trends
- Reduced on-site maintenance is possible because of the ability to remotely adjust power or cooling equipment
- Lower overall maintenance costs occur because technicians are only dispatched as needed and infrastructure experts are able to prioritize maintenance dollars based on your equipment’s performance profiles
